If your toothbrush stop working, consider the following:

  • Does your charging base light up blue/white when the toothbrush is connected?
    • If it does not, you will need a new charging set. 
  • Is the button on the toothbrush sticky/stuck?
    • It should press in and out easily. If it's stuck, try running warm water over the button and press it on/off continuously until it starts pressing in again.

If you are still having issues with your toothbrush please contact us