We know how frustrating it can be recieve a damaged or defective item. We would be more than happy to make this right.

To provide the best service we ask that the issue be reported immediately by emailing us at hello@boka.com with the following information: 

  • A detailed explanation of the issue (photos are encouraged)
  • Order number 
  • Full name on the order 
  • Current shipping address

Once the request is received our team will update you with the next steps.