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  1. Boka
  2. Returns, Replacements, & Warranty

The item I received is damaged or defective, what should I do? 

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We're so sorry that your item arrived in an unacceptable condition. To make this right please submit a request form and a member of our customer service team will reach out to you shortly.  

 

 

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Articles in this section

  • What is the return policy?
  • I have an issue with my order, how can I get help?
  • Do you offer exchanges?
  • The item I received is damaged or defective, what should I do? 
  • What is the warranty for the Boka electric toothbrush?
  • My electric toothbrush stopped working, what can I do?

Related articles

  • I still need more help, how can I contact Boka?
  • What is the return policy?
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    Articles in this section

  • What is the return policy?
  • I have an issue with my order, how can I get help?
  • Do you offer exchanges?
  • The item I received is damaged or defective, what should I do? 
  • What is the warranty for the Boka electric toothbrush?
  • My electric toothbrush stopped working, what can I do?

Related articles

  • I still need more help, how can I contact Boka?
  • What is the return policy?
  • What is the percentage of Nano-Hydroxyapatite?
  • Can I cancel or modify my order?
  • My electric toothbrush stopped working, what can I do?
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