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Boka Help Center

  1. Boka
  2. Boka Help Center
  • Orders

    • What is your price matching policy?
    • What is the shipping policy?
    • Do you offer free shipping?
    • Do you ship outside the U.S.?
    • Do you ship to PO boxes?
    • Where is my order?
    • See all 11 articles
  • Returns, Replacements, & Warranty

    • What is the return policy?
    • I have an issue with my order, how can I get help?
    • Do you offer exchanges?
    • The item I received is damaged or defective, what should I do? 
    • What is the warranty for the Boka electric toothbrush?
    • My electric toothbrush stopped working, what can I do?
  • Account & Subscriptions

    • How can I reactivate my subscription?
    • How do I manage or login to my subscription account?
    • How do I reset my password?
    • How do I sign up for a subscription?
    • How do I cancel my subscription?
    • How do I skip or change my subscription charge and delivery dates?
    • See all 9 articles
  • Product Questions

    • Should I rinse after brushing?
    • For how long should I charge my new Boka toothbrush?
    • What is the exact strain of lactobacillus in your mouthwash tablets?
    • Why use glycerin?
    • What is the shape of the Nano-Hydroxyapatite?
    • Can kids use the other flavors of toothpaste?
    • See all 37 articles
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