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Boka Help Center

  1. Boka
  2. Boka Help Center
  • Orders

    • My electric toothbrush stopped working, what can I do?
    • What is the shipping policy?
    • Is shipping free?
    • Do you ship outside the U.S.?
    • Where is my order?
    • Can I cancel or modify my order?
    • See all 10 articles
  • Returns, Replacements, & Warranty

    • What is the warranty for the Boka electric toothbrush?
    • The item I received is damaged or defective, what should I do? 
    • How can I get a replacement?
    • Do you offer exchanges?
    • What is the return policy?
  • Account

    • How do I create or login to my account?
    • How do I reset my password?
    • Can I change my shipping address after the order has shipped?
    • I just placed my order, can I change the shipping address?
    • How do I sign up for a subscription?
    • How do I change my subscription charge and delivery dates?
    • See all 11 articles
  • Product Questions

    • Are your toothpastes vegan and gluten-free?
    • Is there soy in the Ela Mint?
    • What is the age requirement for using Boka toothpaste?
    • Is there phenoxyethanol in your ingredients?
    • Is there sorbitol in your toothpaste?
    • What are your synthetic ingredients?
    • See all 32 articles
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